Today we have a lovely interview with Julie O’Neal of Discount Mugs, an online purveyor of customizable wedding favors! Enjoy:

Tell us a bit about yourself and your company.

My name is Julie O’Neal and I am the Marketing coordinator at Discount Mugs, a wholesale promotional products distributor that allows businesses and individuals to personalize their items of choice with custom logo designs, graphics, full color photos and text.

Read the full interview after the cut!

How did you get into the business?

It all started as a dream 20 years ago in a small indoors garage, but we quickly grew into one of the country’s largest distributors largely due to our high quality items and lowest price guarantee.

What’s your favorite part of the job?

Our goal is the complete satisfaction of our customers, and knowing we’ve helped make their events memorable simply puts a smile on our faces. We work with our clients to help them select favors and gifts that accommodate to their special occasion, but most importantly their budget, and are there throughout the customization process to ensure that they receive a final product of their liking.

If you could pick one unique product or service offering, which would be your favorite, and why?

Our glassware collection is probably one of my favorite. Our unique items can be custom printed, monogrammed or engraved for an elegant finish that make toasting hour even lovelier, but also serve as gorgeous reminders of that special day.

What’s the biggest lesson you’ve learned, and would pass along to others just getting started in your field?

As a supplier of personalized event favors, we have learned that every product and order is important. Regardless of the size, each and every order is personalized for someone’s special event. There are customers counting on us to make their special occasion, or promotional efforts the best they could possibly be. We have learned to make sure each order is crafted to perfection, putting the extra time and effort into meticulously printing them, packing them with care, and ensuring they arrive on time for their special day.

What makes you different from others in your field?

Discount Mugs delivers only premium, low-cost and factory direct customized products, but most importantly we are dedicated to our customers and will pour care into every single one of the items that ship from our Miami based facility.

Are there any trends that you absolutely love or would love to see brides leave behind?

I definitely love the mason jar trend – the options are endless. These can be used for floral table arrangements and rustic center pieces, can be filled with the ingredients of your favorite recipe or other edibles, or the ever popular beverage holder. Mason jars are also the superstar of wedding decor and lighting. Hang them off a tree to make outdoor ceremonies stand out and add candles for a dramatic look after sundown, or set along the aisle for an unforgettable walk down the aisle.

What tips or advice can you give to couples who are in the midst of planning their big day?

The trick to a stress-free wedding is planning. Get things down now – while you’re thinking about them- because a million things can go wrong before your big day, and checking those off the list can make your day that much more special.

Thanks Julie! For more information about Discount Mugs, please visit their WeddingLovely Vendor Guide profile or head straight to their website.

Do you have any questions or comments for Julie? Add them to the comments below!